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Thread Statistics | Show CCP posts - 0 post(s) |
Beatrice Khamsi
Red Frog Freight Red-Frog
29
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Posted - 2013.06.02 07:39:00 -
[1] - Quote
Hello.
You must have done something terribly wrong....
Black Frog Logistics handles low/null transports and not hisec.
Red Frog Freight handles hisec, but not for collateral above 1bil (btw: you should NEVER put lower collateral than your cargo's value)
Blue Frog Freight handles high collateral, up to 5bil in collateral.
But then... I don't see such contract in Black Frog Logistics neither Blue Frog Freight queue...
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Beatrice Khamsi
Red Frog Freight Red-Frog
29
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Posted - 2013.06.03 12:46:00 -
[2] - Quote
Due to extended unavailability of TQ, some of the already accepted contracts, have passed their delivery deadlines or will pass it soon.
We ask all our customers not to fail them and give us couple hours, to allow successful deliveries of such contracts.
If you'd have any questions about your contract in progress or it's delivery time, please try to reach the pilot who has accepted it directly or join channel "Black Frog" for more information
Thank you for the understanding, BFL team
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Beatrice Khamsi
Red Frog Freight Red-Frog
29
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Posted - 2013.06.06 11:06:00 -
[3] - Quote
Thanks to all our new and loyal customers for using our services!
We're slowly getting rid of the backlog caused by unscheduled downtime and patching activities. We'll be happy to move your cargo into lowsec/nullsec deepness :)
Please check our webpage for more details or join channel "Black Frog". |
Beatrice Khamsi
Red Frog Freight Red-Frog
33
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Posted - 2013.06.25 20:24:00 -
[4] - Quote
Lil Momma wrote:I love all shades of the frog and the service it provides but why is Sagain off limits to Black Frog? Is this a temporary thing? I'd say it's more of a permanent thing, but who knows how will New Eden look in 6 months or so :) Sagain is called "JF graveyard" and we love our shiny JFs... Now on a serious note - Sagain is too risky for our operations (as well as few other hisec adjacent systems), so we don't provide services there.
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Beatrice Khamsi
Red Frog Freight Red-Frog
33
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Posted - 2013.06.27 22:04:00 -
[5] - Quote
Hello Shuckstar.
Of course - we work both directions :) With a small exception of few lowsec systems (mentioned in the 1st post of this thread), where we don't provide services.
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Beatrice Khamsi
Red Frog Freight Red-Frog
39
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Posted - 2013.07.09 11:06:00 -
[6] - Quote
Weekend is long gone, our queue is relatively small and we'll be happy to haul your goods between hisec and lowsec/nullsec :)
If you'd have any questions, please visit our webpage or our ingame channel "Black Frog"
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Beatrice Khamsi
Red Frog Freight Red-Frog
42
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Posted - 2013.07.23 15:53:00 -
[7] - Quote
Thank you Garig!
Our queue is moving very fast indeed, so if one has some good to be moved between nullsec/lowsec and hisec, it's great moment to have it done fast and efficient way!
More details can be found at Black Frog Logistics webpage or at in-game chat channel "Black Frog"
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Beatrice Khamsi
Red Frog Freight Red-Frog
42
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Posted - 2013.07.25 18:39:00 -
[8] - Quote
Our pilots are doing great job in completing Black Frog contracts at minimal time required! The queue is moving really fast now, so if you need to have your loot/ships/fits moved from/to low/null, this is perfect time :)
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Beatrice Khamsi
Red Frog Freight Red-Frog
42
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Posted - 2013.08.01 06:40:00 -
[9] - Quote
Works fine for me. Both http://red-frog.org and http://black-frog.red-frog.org work ok.
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Beatrice Khamsi
Red Frog Freight Red-Frog
42
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Posted - 2013.08.03 13:03:00 -
[10] - Quote
Dalatem apparently was advised to use containers, however he can't use them, as he doesn't have them (did you check if there are none in the area or the station you have items at?) The limit of items is due to game mechanics, so it's not Black Frog being lazy, greedy or anything else, but circumstances, not allowing us to help him in this case....
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Beatrice Khamsi
Red Frog Freight Red-Frog
42
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Posted - 2013.09.04 11:07:00 -
[11] - Quote
Hello jachill!
As you can see at out BFL service status page, we currently have few contracts in the queue, older than 48hrs. This is unfortunately a result of increased queue over the weekend, which is slowly being unloaded by our pilots. Some contracts are picked up quicker, as we have more pilots available in the area, some of them take little longer. Sometimes the systems are hard to reach (station camps, gate camps, incursions) or simply it's not safe for us to go there immediately.
We're working based on the contracts age, but with Jump Freighters, we also need to include other factors.
If you'd like to follow up on your contract, please visit us at "Black Frog" and link the contract there. I hope this little slower delivery, won't impact your perception of Black Frog Logistics as professional hauling service.
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Beatrice Khamsi
Red Frog Freight Red-Frog
47
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Posted - 2013.09.13 20:22:00 -
[12] - Quote
Hello Wingmate.
Unfortunately we don't offer any discounts for this kinds of jobs. As you probably know, fuel is spent at each jump, cynos die often and the risk of flying 6bil ship is quite high as well. All that plus fact that sometimes we need to literally travel through half of New Eden (and hisec is not safe place for Jump Freighters) to get to such contracts, makes our pricing model what it is. We want to offer our customers best possible service - safe and reliable.
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